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Frequently Asked Questions

How can I cancel?

Canceling a Pagewize subscription is super easy and we don't ask any further questions! If you are logged in to your back-end, you can go to subscriptions, under your account settings. There you can see all your expired and current subscriptions. There you can cancel your subscription or turn off auto renewal.

 

Tip: If you turn off auto renewal, we will no longer charge you when your subscription ends. Until then you can still enjoy all the benefits of your Pagewize subscription.

What payment options are there?

You can purchase a Pagewize subscription with Meastro, Wire Transfer, EPS, iDEAL, Trustly, Mastercard, VISA, Apple Pay and Fashioncheque. After the payment has been processed, you will receive a confirmation in your email from us. As soon as you received this, we immediately upgraded your website or shop to the paid version of Pagewize.

 

You can now make unlimited use of everything Pagewize has to offer!

How long can I try Pagewize?

You can try Pagewize for free for 14 days without any limitations. After 14 days we will take the website offline, but all data will be saved. The work that has already been put into the website or shop will therefore not be lost.

 

You can purchase the subscription at any time and continue where you left off, which is handy!


Tip: If you purchase a subscription and pay it annually instead of monthly, you get one free domain name as a gift! You can request this directly and it will be automatically linked to your Pagewize website or shop.

Can I upgrade to a shop if I already have a site?

Yes! If you already have a website subscription, you can upgrade to a Pagewize Shop subscription via your account.

Note: Downgrading a shop to a site is not possible. This is mainly due to the data that we are obliged to store. So think carefully whether you want to start a website or webshop. If you are still in the trial version and you have already created products, you can still opt for a website subscription. We will then automatically delete the shop data.

Do I need to install anything to use Pagewize?

No that is not necessary! Pagewize is an online cloud service that you can operate via a web browser. Pagewize does offer a free iPhone App in the Apple Appstore so that you can operate your website or webshop anywhere, without having a computer or laptop at hand.

 

At the moment we don't have an Android App yet. The Pagewize development team is working hard to provide android users with a free Pagewize App!

Still can't figure it out?

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