Privacy Policy

Privacy Policy

WebIQ Privacy Statement

 

We process your personal data as part of our services. We have drawn up this privacy statement to inform you about how we handle your personal data.

 

This privacy statement was last amended on 10-12-2025.

 

Contact details

The personal data are processed by: 

 

WebIQ B.V.

Jansbuitensingel 23 ARNHEM, 026-7112220, [email protected]

 

 

WebIQ obtains personal data from you, for example data you provide to us through our website, email and/or telephone. In addition, we may obtain your personal data from third parties within the context of our services. 

 

Personal data 

WebIQ processes the following categories of personal data:

  • Name and address details;
  • your position or job title at the organisation you work for;
  • contact details, such as email address and telephone number;
  • date and place of birth; 
  • gender; 
  • content of communication;
  • IP address.

 

Purposes 

WebIQ processesthis personal data for various purposes, such as:

  • maintaining contact;
  • ability to offer high-quality and efficient services;
  • performing administrative tasks;
  • improvement of services;
  • invoicing;
  • collecting funds and taking collection measures;
  • marketing;
  • compliance with legal obligations;
  • resolving disputes;
  • ability to offer personalised advertisements and information on the website (see also the text under the heading profiling).

 

Principles 

We process certain personal data in order to be able to perform the agreement that we have concluded with you or your organisation, or to comply with a legal obligation.

 

In addition, we process personal data because WebIQ has a legitimate interest in doing so. These legitimate interests are:

 

  • providing our services as efficiently as possible; 
  • carrying out marketing and sales activities;
  • improvement of our services; 
  • security and management of our systems and website.

 

If personal data is processed on the basis of consent, this will be requested separately. If you give your consent, you can also withdraw it at any time. 

 

Provision to third parties

WebIQ can exchange personal data with third parties within the context of our services. WebIQ may use the services of third parties for the aforesaid purposes, such as the IT suppliers of our website and our systems. Within this context, personal data is provided to these third parties. These third parties may only process your personal data for the aforesaid purposes. 

 

Finally, your personal data may be provided to third parties when WebIQ must comply with a legal obligation. WebIQ will not disclose your information for commercial or charitable purposes.

 

Transfer of your data outside the EEA

Your personal data will only be processed within the EEA. 

 

In addition, your data may be stored by third parties outside the EU when using Google Analytics, LinkedIn or Facebook in maintaining contact with you. WebIQ is not responsible for the processing of your personal data by these third parties.

 

How long we store your data 

WebIQ will not store your personal data for longer than necessary for the purposes stated in this privacy statement. This means that your personal data will be stored for as long as this is necessary to achieve the relevant purposes. Certain data must be stored for a longer period of time, because WebIQ must comply with statutory retention obligations, such as the retention obligation for tax purposes. 

 

How we protect your data

We believe it is important that your personal data is protected against loss or unauthorised access. That is why WebIQ has taken appropriate security measures.  


Cookies

Cookies are used on the website to improve our online services. Cookies process your IP address and your device's system information. WebIQ uses functional and analytical cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you visit this website for the first time. WebIQ uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. 

 

We also place cookies that track your surfing behaviour, so that we can offer customised content and advertisements. During your first visit to our website, we will inform you about these cookies and ask your permission to place them. You can opt out of cookies by setting your internet browser to no longer store cookies. In addition, you can also delete all information previously saved via your browser settings.

For more information about these cookies, you can consult our cookie statement. 

 

Your rights

You have the right to request WebIQ to access your personal data. After receiving your request, you will receive an overview of your personal data within 1 month. If this reveals any inaccuracies, you can request that your data be corrected, supplemented, deleted or shielded. 

 

You can also request WebIQ to transfer your personal data or you can object to the processing of your personal data due to special personal circumstances.

 

To ensure that the request for access comes from you, we ask you to send a copy of your proof of identity with the request. In this copy, redact or otherwise render unreadable your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and your Citizen Service Number (BSN). This is to protect your privacy. 

If you have any questions about this privacy statement, or a request regarding the processing of your personal data, please submit your questions to:

 

WebIQ

Jansbuitensingel 23 ARNHEM, 026-7112220, [email protected]

 

If you have a complaint about the processing of your personal data by WebIQ, please tell us. If you are unable to reach an agreement with us, you have the right to file a complaint with the regulator, the Dutch Data Protection Authority. For this contact the Dutch Data Protection Authority.

 

Changes to the privacy statement

This privacy statement was last amended on 10-12-2025.

 

WebIQ may amend this privacy statement. New versions are always published on the website. We therefore recommend that you consult this statement regularly, so that you remain informed of any changes therein.